Every Question You Should Ask Your MSP About Cybersecurity Today

Understanding Cybersecurity in 2026: What to Ask Your MSP
In this rapidly evolving digital landscape, asking the right questions about cybersecurity is crucial for businesses partnering with a Managed IT Services Provider (MSP). As we step into 2026, the urgency to protect sensitive data and maintain operational resilience grows stronger. Let's dive into the vital questions you should discuss with your MSP to ensure robust cybersecurity for your enterprise.
Why Cybersecurity Can't Be an Afterthought
Cybersecurity is not just a buzzword; it's a critical component of your business strategy. In 2025, cyber threats are more sophisticated, demanding equally advanced defenses. Techfive integrates zero-trust architecture from day one, ensuring your network is prepared for threats as novel as those anticipated in 2030. This proactive approach prevents breaches before they impact your operations.
Key Cybersecurity Questions to Ask
1. What Is Your Approach to Zero-Trust Security?
A zero-trust approach means that no device, user, or connection is trusted by default. Techfive builds zero-trust architecture into every client environment, protecting your assets with 24/7 monitoring and real-time threat response.
2. How Do You Handle Compliance Requirements?
Ensuring compliance with frameworks like CMMC, NIST 800-171, HIPAA, and SOC 2 is non-negotiable for many industries. Ask your MSP how they manage these standards. Techfive's expertise in these areas guarantees your business meets rigorous compliance needs without hassle.
3. Can You Provide Real-Time Security Monitoring?
Immediate threat detection is essential. At Techfive, our 24/7 monitoring system, powered by SIEM (Security Information and Event Management) and SOC (Security Operations Center), ensures your environment is constantly under watch, identifying and neutralizing threats swiftly.
Security Measures for Effective Protection
Penetration Testing and Threat Simulation
Regular testing and threat simulations are necessary to gauge your system’s defenses. Techfive conducts quarterly penetration tests to evaluate vulnerabilities before malicious actors can exploit them. This reflects our 'Paranoid by Design' core value, keeping your business two steps ahead.
Endpoint Detection and Response (EDR)
A component of a solid cybersecurity strategy, EDR tools monitor and respond to threats targeting endpoint devices. This ensures no attack, whether on mobile phones, laptops, or workstations, goes unnoticed.
Security Awareness Training
Even the best technology can falter if employees aren't educated about cybersecurity. Techfive offers comprehensive security awareness programs, training your team to recognize and combat potential threats themselves.
The Value of Named Engineers
Working with Techfive means having dedicated, named engineers who understand your unique environment. This relationship ensures solutions are tailored to your needs without the generic, impersonal feel of rotating agents.
Driving Cybersecurity Results Over Process
In cybersecurity, results matter more than the number of tickets resolved. Techfive focuses on uptime and problem prevention, saving each partner an average of $47K annually while maintaining a 96.4% customer satisfaction score.
Frequently Asked Questions
What is zero-trust security, and why is it important?
Zero-trust security is a model that requires strict identity verification for every user and device accessing resources on a private network. It's essential because it minimizes vulnerabilities by never assuming trust within the system and always verifying requests.
How does Techfive ensure compliance with standards like HIPAA or CMMC?
Techfive embeds compliance with standards such as HIPAA, CMMC, NIST 800-171, and SOC 2 through tailored configurations and 24/7 monitoring, ensuring that all regulatory needs are met continuously.
Why is security awareness training vital for my staff?
Training your staff in cybersecurity makes them active participants in protecting the company's assets, decreasing risk from phishing attacks and data breaches by making employees a line of defense.
What differentiates Techfive in cybersecurity management?
Techfive lives in your Microsoft Teams environment, providing personalized cybersecurity management through named engineers and ensuring proactive threat prevention tailored to your business.
Can you explain the role of EDR in cybersecurity?
EDR, or Endpoint Detection and Response, provides continuous monitoring and response to protect endpoints from cybersecurity threats, offering insights and automated responses to attacks before they escalate.